At Bob The Bed we have our own Delivery Vehicles with Trained and Uniformed Teams. Stock Items will generally be delivered within 48 Working Hours.
For Special orders and out of stock items you will be given a time frame based on our experience with each individual supplier.
For our 'ON-LINE ONLY' service each item will display its own estimated delivery time.
From the day we order your goods until the day they arrive with us, we will track them so as we can best inform you along the way. To make Delivery as easy as possible for you we will arrange an exact time and date of delivery that suits you best so you don’t have to wait in all day.
Goods will be delivered into the room of your choice. At your request we can assemble as well as remove all packaging at no extra cost to you.
There is also a service to take away your old products if you wish.
FREE DELIVERY: Andratx, Calvia
DELIVERY 20 €: Palma, Puigpunyent, Estellencs, Maratxi
DELIVERY 30 €: Banyalbufar, Esporles, Valldemossa, Bunyola, Santa Maria, Alaro, Consell, Binissalem, Santa Eugenia, Lloseta, Sencelles, Algaida, Llucmajor xdvds
DELIVERY 40 €: Deia, Soller, Fornalutx, Escorca, Mancor, Selva, Campanet, Sa Pobla, Buger, Inca, Llubi, Costix, Maria De La Salut, Sineu, Lloret, Ariany, Petra, Sant Joan, Vilafranca, Monturi, Porreres, Campos
DELIVERY 50 €: Pollenca, Alcudia, Muro, Santa Margalida, Arta, Capdepera, Son Servera, Sant Llorenc Des Cardassar, Manacor, Felanitx, Santanyi, Ses Salines
RETURNS AND GUARANTEES
Our rules procedures covering deliveries, guarantees and returns
Delivery will normally take place within the timescales estimated on the order acknowledgment, however this is only an estimate and time shall not be the essence of any order. Some smaller Goods may be delivered by post or courier.
Where the Goods cannot be delivered on the day arranged due to the fault of the buyer, we retain the right to charge a further 50 € for "re-delivery" to cover costs incurred. This charge will be payable before "re-delivery”.
Delivery will only be made to the delivery address specified on the original order. Delivery will be deemed to have taken place when the Goods have been delivered to the agreed address.
All Goods " excluding floor models " are guaranteed against faulty materials and workmanship for a minimum period of twelve months from the date of delivery. Display / Floor models Have no guarantees.
Complaints relating to faulty Goods should be notified within 7 days of the fault becoming apparent.
Cancellation and Returns
If you are not completely satisfied with your purchase you may return it under the distance selling regulations with in seven days of delivery for an exchange or refund. The refund does not include the delivery charge.
The items must be in an unused condition along with the receipt or other valid proof of purchase.
Any time up to seven working days following the delivery of the goods.
Goods that are not held in stock and are ordered and/or manufactured specifically for the Buyer cannot be canceled once the order has been accepted.
For reasons of health and hygiene any beds, mattresses or bedding that has been unsealed will be deemed to be used and cannot be returned for any reason other than a manufacturing fault. These items are exempt from the statutory 7 day cooling off period under the Distance Selling Regulations when they have been unsealed.
Please note: All items purchased are for personal use only. We can not offer guarantees for items being used for rental purposes.